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  1. Commissary may be ordered on kiosk under Order Commissary tab.
    1. Orders must be placed by midnight on Sundays and Wednesdays.
    2. Orders cannot be cancelled or changed once they are placed.
    3. There is a maximum purchase amount of $75 per inmate per commissary day due to limited storage space.
    4. If commissary only offered once a week, maximum purchase amount is $150.
    5. Orders will be delivered on Tuesdays and Fridays, or once weekly if holiday falls on weekday.
    6. If item ordered is out of stock, a credit will be made to inmate’s account.
  2. Commissary hot cart items may be ordered on commissary slips that are delivered / picked up on Mondays.
  3. Commissary cold cart items may be ordered on commissary slips that are delivered / picked up on Wednesdays.
    1. Items are distributed on same day as ordered.
    2. Same commissary rules apply to these purchases.
  4. Gift packs may be ordered online at www.mycarepack.com
    1. These packs may also be ordered by calling 1-877-277-5452
    2. Customer service number is 1-800-353-4330
    3. Gift packs will be delivered using the same schedule for other commissary orders
  5. On delivery days, inmates who placed orders need to:
    1. Line up when commissary staff arrive
    2. Present wristband upon request to ensure product is delivered to right person
    3. Receive order
    4. Inspect order for accuracy with staff
    5. Report any issues before leaving area
  6. If any issues are reported, staff will:
    1. Verify if any errors occurred
    2. Make necessary corrections to inmate’s account on next business day.
  7. If no issues reported and inmate leaves presence of staff, order will be considered correct and accepted as is.
    1. Issues reported later will not be eligible for correction, since cannot verify if any error was made.
  8. If inmate is not present during delivery, commissary will be held and delivered at end of day or next business day.
  9. If inmate is released before delivery, a credit will be made to inmate’s account the next business day.
  10. Inmates in isolation for rule infraction are not eligible to order/receive any commissary except for hygiene, mail and medical supplies.
  11. Inmates with medical conditions, i.e. diabetes, may be restricted from receiving items that conflict with their medical diets.
  12. Inmates with religious diets will be restricted from receiving items that conflict with their religious diets.
  13. Inmate commissary balances are available on kiosk under Order Commissary tab, then View Balance and History tab.
  14. All non-food items have a 6% tax included.
  15. Commissary that does not fit properly in a cell area may be deemed excessive and may need to be discarded upon notification.
  16. Commissary cannot be returned or exchanged and all sales are final.
  17. DCDC nor the commissary company are responsible for lost, stolen or damaged commissary after inmate receives items.
  18. Commissary is a privilege which may be restricted due to disciplinary reasons, except for hygiene, mail and medical supplies.



Daviess County Detention Center © 20093337 Highway 144 Owensboro, Kentucky 42303 | 270-685-8466 | Fax 270-685-8449